Direct Factory, Customize Any Products You Need
— Factory Direct, No middlemen. No markups.
— 1-Hour Digital Proof. Production & Shipping Ready in 5–7 Days.
— 98% Satisfaction. 7 Years Running.
— DDP Shipping — Zero Surprises
Customization Process ＆ Certificate
Get a Free Custom Quote Today!
We specialize in creating custom solutions for your needs. Let’s discuss your project today!
FAQ
1. Are you a manufacturer or a trading company?
We are a factory-direct manufacturer specializing in apparel,office supplies and ptomotional products. By eliminating middlemen, we provide our clients with competitive wholesale pricing, strict quality control, and direct communication throughout the production process.
2. What products do you supply?
Our core product lines include custom apparel, and custom office supplies. We focus on providing high-quality, customizable items for branding and events.
3. What parts of the product can I customize?
Everything. We offer full-scale customization: you can place your logo and design on any location of the product. Beyond visuals, we can tailor the manufacturing craftsmanship (processes) and packaging to your exact specifications. If you have a unique vision, we have the factory expertise to build it.
4. What is your minimum order quantity (MOQ)?
Our standard MOQ is 100 pcs for most products. For trial orders, please contact us for flexibility.
5. How fast can I see a preview of my custom design?
We offer a 1-hour electronic proofing service. Once you submit your logo and requirements, our design team will provide a professional digital mock-up within 60 minutes for your review.
6. Do you provide samples?
Yes. We provide free 1-hour electronic proofing to help you visualize your design. For physical samples, we can send pre-production samples for your approval (shipping costs apply). Contact us to start your sample process today.
7. How do you ensure quality?
Our 98% satisfaction rate over 7 years is built on a ‘Zero-Surprise’ process: We provide 1-hour digital proofs for approval, real-time production photos before shipping, and a final 100% manual inspection. As DDP specialists, we ensure your order arrives perfect, not just produced.
8. What is your delivery time?
Standard production time is typically 5-7 business days. For urgent needs, we offer a 24-hour rush service on select items. Shipping times vary by destination, but we provide tracking for every order to ensure timely arrival.
9. Do you provide DDP (Delivered Duty Paid) shipping?
Yes! We specialize in DDP shipping to the US and worldwide, handling all customs, duties, and door-to-door delivery so you have zero hassles.
However, if you have your own forwarder and prefer FOB terms, we offer a 3% to 15% discount on your order. You choose the balance between total convenience (DDP) or maximum cost savings (FOB).
10. How can I request a quotation (RFQ)?
Simply provide:
Product type / model
Order quantity
Customization needs (logo, fragrance, packaging, etc.)
Destination country
👉 Fill out the RFQ form, and our sales team will reply within 24 hours with a tailored quotation.